A Letter from Our President

john-rockwoodDear Friend of MedStar NRH:

MedStar National Rehabilitation Network is pleased to announce the formation of a Patient and Family Advisory Council for Quality and Safety (PFACQS). Being the leading provider of inpatient rehabilitation services in our region at MedStar National Rehabilitation Hospital (MedStar NRH), we greatly appreciate our relationship with the community we serve. We value this relationship and truly believe that creating this council will help us improve patient safety and enhance the patient experience. PFACQS is an initiative of the MedStar Health Institute for Quality and Safety, which leads quality and safety initiatives across all MedStar Health entities.

Our goal is to create a council that embodies partnership and communication. The council will reflect the diverse communities we serve – diversity in terms of disability, age, racial and ethnic makeup, and religion, to name a few. The council will be composed of patients, family members and/or friends of patients, as well as health care professionals in this hospital.

The MedStar NRH PFACQS will focus initially on our care for adults and children and help create informed decisions about hospital programs and how they deliver care and provide services.

If you have additional questions, please call us at (855) 248-8800 or email us at PatientSafety@medstar.net. Or apply online at www.medstarhealth.org/PFACQS.

Thank you for considering this opportunity to make a difference in your community.

Sincerely,

John Rockwood
President